Details
Posted: 18-Jun-22
Location: Portland, Oregon
Type: Full-time
Salary: Open
Department Overview
The OHSU Knight Cancer Institute, known as one of the pioneers in personalized cancer medicine, is an international leader in research and cancer treatment. Driven by its mission to end cancer as we know it, the institute is building upon its expertise in targeted treatments to advance the early detection of cancer when the disease is most treatable.
The Knight Cancer Institute has established the Knight Diagnostic Laboratories, the mission of which is the development and delivery of state-of-the-art molecular and cytogenetic testing for personalized patient care. Additionally, The OHSU Knight BioLibrary at Oregon Health & Science University is a CAP-accredited laboratory that was formed under the Knight Cancer Institute in 2011 and is currently operating under the Knight Diagnostic Laboratories. The Biolibrary collects, stores and disburses human biospecimens for use in research and test development. The Immune Monitoring & Cancer Omics (IMCO) Program provides seamless support and wide-ranging analytics for clinical and translational studies by offering of state of-the-art research and CLIA assays generating data that leads to improved or new standards in patient care.
The purpose of this financial position is to be responsible for, and coordinate complex and advanced processes that impact the Knight Diagnostic Laboratories, the Knight Biolibrary and the Immune Monitoring and Cancer Omics program such as annual operating budgets, quarterly rolling forecasts, annual labor reporting, monthly volume and financial reporting, within each laboratory section. Responsibility includes the knowledge around information to perform successful data imports, reconciliations and variance analyses. Reports must be produced that are accurate spanning an audience of Medical Directors, Hospital Financial Services partners and Knight Cancer Institute leaders. There is also a responsibility to provide 1:1 and small group customer support/training related to above processes. These meetings can be in combination with the director, supervisors and/or teammates if necessary.
This position is responsible maintaining oversight of all capital expenses, and negotiating and monitoring most favorable pricing for equipment and equipment maintenance agreements, supplies and reagents.
Operational management responsibilities include oversight of the billing process, including invoicing for internal/external research and sale of service opportunities with industrial clients, establishing controls and managing KDL assets, procurement management and test structure management, which include the creation of new KDL test offerings.
The Manager is a member of the Management Operations Committee and works cooperatively with directors, medical directors and laboratory supervisors to ensure a constant state of regulatory compliance and operational excellence, and drives for performance at the highest standards consistent with exemplary patient care and in adherence to all applicable policies, procedures and licensing and accreditation requirements. This position works closely with Client Services and Specimen Accessioning, as it relates to revenue cycle operations. The Manager provides input to the Director responsible for comprehensive client services activities, including pre- and post-analytic testing activities, specimen processing, customer relationship management strategies, client satisfaction initiatives, and case management in support of strategic collaborations with health care and industry partners.
Function/Duties of Position
Every Knight Cancer employee is expected to embody our guiding principles:
- We act BOLDLY--Breakthroughs require pushing the boundaries of science, exploring new frontiers, and thinking differently
- We SUPPORT each other--Respect leads to trust, which leads to excellence
- We work as a CONNECTED team -- We must leverage our collective brain power to conquer cancer because no one individual can do it alone
Oversight of KDL, IMCO and Biolibrary Financial Planning and Variance Analysis:
- Coordinates the creation of monthly variance analyses compared to forecast, budget, and history and works with supervisors and Medical Directors to plan and implement processes to understand and correct variances.
- Creates and analyzes management reports for expense and revenue run rates to monitor margins including billable units, revenue per test, and associated cost detail; includes separation of outreach vs OHSU inpatient/outpatient
- Monitors productivity of laboratories and, working with lab supervisors, creates continuous improvement goal and measurements
- Proposes pricing for all KDL tests, including internal/external research, contracted institutional pricing, inpatient/outpatient testing (billed to OHSU) and external list pricing
- Oversees purchasing function and acts as fiscal authority to approve reagent, supply and other lab purchases
Financial Planning:
- Produces and maintains the annual operating and capital budget incorporating Director input and ensures that all deadlines are met.
- Develops and monitors budgets on an on-going basis, insuring that financial expectations and budget targets are met.
- Plans business scenarios and creates models to predict outcomes of various test and payer mixes
- Anticipates monthly and annual revenue and expenses. Identifies and corrects issues when variances occur
- Identifies opportunities to reduce cost and increase revenue: initiates projects for profit improvement, cost reduction, and process enhancement.
- Coordinates human and other resource use and billing that intersect with KDL services that fall under Core Lab services
- Coordinates projects that include broad cross-functional teams.
Billing and Asset Management:
- Plans, implements and oversees managed care and billing cycle strategies and policies; oversees the analysis of capital projects to identify potential return on investment
- Negotiates purchases, leases and rental agreements as appropriate; oversees equipment repair and maintenance in accordance with policies and procedures
Required Qualifications
- A Bachelor's degree in finance, business management or related field AND Three years of industry related experience that includes project management, financial accounting, management reporting and analysis of specialized work processes standards, regulations; statistics or quantitative analysis methods and procedures, OR An equivalent combination of education, training and/or experience
- Demonstrated experience with project management, budgeting, variance analysis, forecasting, business modeling
- Must have excellent communication, customer service, analytical and organizational skills (both written and verbal) and the ability to use tact and diplomacy to maintain effective working relationships
- Ability to work independently and as part of a team while being collaborative in resolving problems
- Must be advanced with computers running Windows and PC applications e.g. MS Excel, Oracle, Access, Word and PowerPoint)
- Must possess energy and drive to prioritize and coordinate multiple projects simultaneously
Preferred Qualifications
- CPA or MBA
- Experience in implementing billing and payer contracts
- 3+ years personnel management
- Client Service and Order Entry responsibilities
- Experience in a fast paced, multidisciplinary laboratory environment Laboratory with testing for Oncology, Genetics, and Infectious Disease
- Customer Service Training
Additional Details
Please submit a resume and cover letter for your application to be considered. Please note: As of Oct. 18, 2021, all OHSU employees are required to be fully vaccinated against COVID-19. Fully vaccinated means you have received both doses of a two-dose, or one dose of a single-dose, FDA- or WHO-authorized COVID-19 vaccine and at least 14 days have passed since your final dose of COVID-19 vaccine. If you apply for and are offered a position, you must be fully vaccinated prior to starting work.
If the position you are offered does not require direct, in-person patient care contact, you may request an exception to the vaccine policy for medical or religious reasons. OHSU uses very narrow criteria under the law to allow an exception and very few requests are being approved.
AAEO Language:
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu. As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.