This position is responsible for performing most of the financially related tasks for the HGSE Admissions team and supporting the office's CRM maintenance. In addition to these two core focuses, this role provides a high level of customer service to both external (e.g., prospective students, applicants, admitted students) and internal (e.g., admissions committees, Finance Office, Harvard International Office) constituents.
Responsible for office's financial operations
Working closely with the Director of Admissions, develops and manages the office's non-personnel budget and manages all financial reconciliations
Monitors current spending and forecasts future spending for entire non-personnel budget as well as for Graduate Assistant budget.
Handles a wide range of financial transactions (e.g., invoices, staff travel reimbursements, application fees, enrollment deposits, journals, deferred revenue, portal/enrollment deposits on term bills, admitted student travel reimbursements)
Oversees entire PCI Compliance process, including but not limited to managing monthly scans ensuring security of confidential data and records.
Responsible for interfacing with payment management system including implementing new payment management systems when necessary ·
Responsible for maintaining core functions of office's CRM and application system
Working closely with the Associate Director, maintains Technolutions Slate CRM, including all online applications, rules and queries, portals, decision release, and security
Co-manages the cycle preparation process, i.e. application updating and launch o Leads updating of decision letters and decision testing o Builds queries and pulls data from Slate and responds to basic data requests as needed
Develops and implements process and forms to guide admitted international students through financial certification (i.e. visa) process
Processes financial certification materials for admitted international students
Represents HGSE at select events both on- and off-campus as needed
Assists with updating and maintenance of HGSE Admissions webpages
Performs related duties as required
HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by:
Hiring and retaining staff reflecting the diversity of those we serve;
Providing employees opportunities to learn, grow, and be challenged;
Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation;
Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion;
Communicating transparently and respectfully; and
Fostering an inclusive, respectful, and professional work environment
About the Harvard Graduate School of Education
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
3+ years of related experience.
Ability to work overtime during peak periods required.
Any applicant wishing to be considered must supply a cover letter in addition to their resume.
Any applicant wishing to be considered for this position must indicate that they meet all of the basic requirements in either the cover letter or resume.
Bachelor's degree preferred.
Experience with Slate CRM and previous financial experience strongly preferred.
Ease with new and emerging technologies.
Ability to manage (or learn to manage) budgets and other financial management activities.
Ability to work independently with minimal supervision, as well as part of a team, in a multifaceted, fast-paced environment.
Proven project and/or program management skills.
Strong organizational skills and attention to detail, with ability to prioritize work required.
Experience with databases and a variety of software (Microsoft Office Suite); ability to learn new software applications and systems quickly.
Experience providing a high-level of customer service, as well as handling complex and confidential information with discretion.
Strong interpersonal and communication skills to interact with multiple external and internal constituencies.
A working knowledge of Harvard financial systems preferred
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Graduate School of Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.