Reports to the School of Public Health Registrar and assists with all aspects of data management within the Registrars Office as it relates to student information, cross-registration, and enrollment. Coordinates routine data sharing across SPH and other Boston University entities, including processing tuition and fee charges, and acts as Registrars Office contact for ad hoc data inquiries. Working with the Registrar, assists in the performance of quality assurance testing on incoming data and new features and bug fixes in the student information system. This position oversees ongoing academic support related to optimal course scheduling. Works in collaboration with the Registrar to identify new technology initiatives to greatly improve faculty and student experience, data reporting, processing systems, and data integrity. Works as team member on large scale events and projects.
A Bachelors degree is required or a combination of education and experience. A minimum of five years of progressively responsible and successful experience in a Registrars office or equivalent record-keeping area is required. Detail-oriented with proven ability to efficiently and accurately manage multiple time-sensitive projects independently. Discretion, judgment, and an ability to work with sensitive information in a confidential manner. Must be able to respond to changes with flexibility, initiative and a resourceful approach to problem solving. Demonstrated, strong organizational, technical, interpersonal, and communications skills required. Must have solid experience working independently overall, with proven skills and interest in contributing to ongoing process/technological enhancements. Demonstrated record of strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in data oversight within complex student records system. Familiarity with relational database structures is required. Ability to work effectively and rapidly during periods of high demand and stress and handle large volumes of data entry.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Internal Number: 3111
About Boston University
Boston University is no small operation. With over 33,000 undergraduate and graduate students from more than 140 countries, 10,000 faculty and staff, 16 schools and colleges, and 250 fields of study, our two campuses are always humming.