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Job Description Summary
This position is responsible for developing, testing and maintaining reports for support units. Position partners with supported units to ensure reporting needs are appropriately addressed in an efficient and consistent process. Position maintains and reviews application security to ensure data is appropriately protected. Position works with functional users to support the application upgrade lifecycle. Position acts as a liaison between Information Systems and supported units.
Partners with functional users to gather business requirements and develop report specifications. Creates or enhances reports. Partners with users to test reports. Develops and executes detailed test plans to ensure that reports meet the original specifications and run efficiently, securely and correctly.
Responsible for developing and maintaining a formal description of supported unit metadata (i.e. data definitions, data models, data flow diagrams, etc.).
Develops, maintains and reviews application security access for departmental and campus users to ensure internal controls are maintained systematically and data is protected from unauthorized access.
Evaluates system impact as a result of available upgrades, including patches/fixes, and business change requests. Performs testing in collaboration with functional users, Information Systems, and third parties for supported application upgrades.
Leads the investigation and resolution of reporting issues encountered by users. Logs support incidents and coordinates timely problem resolution with user and/or Information Systems staff as needed.
Performs other related functions and duties as required.
Bachelor's degree preferably in a business, accounting or computer science-related major and at least five years of experience implementing and/or maintaining ERP systems and related applications or an equivalent combination of education and experience is required. Prior experience in documenting, developing and testing reports is required. Knowledge of project management methodology and practices. Experience working in a finance or accounting function is preferred.
Knowledge, Skills, Abilities:
Knowledge of reporting applications, preferably Workday and/or Cognos, is required as is knowledge of best practice report development standards
Knowledge of Workday and Ellucian Banner and in particular the finance-related modules.
Ability to maintain the security and confidentiality of any proprietary or sensitive data in any medium regarding the university or its students, faculty, or staff
Knowledge of data warehousing, data modeling and ETL techniques is preferred.
Familiarity with higher education administration current best practices and leading edge technologies is strongly preferred
Knowledge of Microsoft Office (including Access and Visio) is required
Solid written and verbal communication skills are required; must have the interpersonal finesse to interact effectively within the organization and with external suppliers
Extreme organization skills, a detail orientation, and a proven ability to follow projects and issues through to completion are required
Ability to work in a team environment, both as a participant and project leader, is required
Must be comfortable in an environment that places high emphasis on continual improvement, teamwork, and excellent customer service
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Additional Job Description
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Offering the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution, Wake Forest claims the distinction of being the nation's premier collegiate university. Wake Forest is consistently ranked among the top 30 universities in the nation. Our mission is to educate the whole person, graduating students who seek purpose-filled lives while building a community dedicated to serving humanity in the spirit of our motto, Pro Humanitate.