NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone Hospital - Brooklyn.
Position Summary: We have an exciting opportunity to join our team as a Patient Services Associate.
In this role, the successful candidate Position Summary: Responsible for the independent resolution and/or analysis of accounts/payments to ensure the accurate and timely processing of payments to patient and special accounts. Accurately calculates monies posted and tabulates, collates and reports all information in order to properly receipt monies received on a daily basis. Identifies and receipts all monies calculated by department. Identifies accounts that need follow-up and works independently in accomplishing reduction of unidentified payments received.
Receipting / Reports: Takes full charge for EPIC and Manual posting, recording and receipting for both same-day cash (receipts) and for payments updated (notification) but to be receipted at a future date. Responsible for compiling one or more Departmental Reports sent out daily; ensures accuracy; analyzes any differences; notifies management of any issues within the report; forwards report to manager for final verification and dissemination.
Record Keeping/Documentation: Maintains a daily record of cash posted to patient accounts by EFT and dollar payment when needed (Excel spreadsheet) including date of FLMERGE report and date of cash received for the department. Collates all information which is required as back up for payments received per payer (receipt sheet, FLMerge report, batches, bank statements for payer). Scans the collated information and stores the information in the designated folder in Treasury folder/drive. When required, also stores copy in shared folder for our customers use.
Electronic Process(ERA/EDC): Balances and runs reports, posts necessary corrections including mismatches, co-pays, co-ins and deductibles. Corrects all Superpayor financial class designations to their correct payer. Sorts payments for recording and receipting of EPIC, Cancer Center payments, interest payments, STAR payments. Records and prepares comprehensive worksheet/receipt sheet.
Complete required record keeping. Follow up on items in clearing accounts assigned. Posts offsets and researches incorrect payment postings as needed by the department.
Manual Cash Posting (self-pay lockbox, live checks, collections): Posts and balances cash payments received against batches posted, records and receipts as above.
Performs and participates in other job related duties as required.
Minimum Qualifications: To qualify you must have a High School Diploma Must be computer literate. Strong customer service and communication skills. Proficient in Excel, Word, Power Point and Outlook.
Preferred Qualifications: Associates Degree
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital ¿ Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Hospital- Brooklyn's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 62856060
About NYU Langone Health
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.