<p>This position is responsible for collecting and analyzing data from various applications for system oversight, departmental management, decision and policy-making purposes;<br />performing complex analysis, reconciliation, accounting and reporting responsibilities in support of the business, operational and technical needs of Accounts Receivable Services. Leads and participates in projects as assigned to modify practices and procedures to improve efficiency and quality, and maximize the use of enterprise systems. Assists department staff in troubleshooting system and process issues and maintains the customer, billing, accounts receivable, collections, and payment card configuration in EFS.<br /><br />30% Department and System Oversight:<br />• Collect and analyze data to review effectiveness of department and cluster operations<br /> and training. <br />• Develop and maintain oversight mechanisms (PeopleSoft queries, Data Warehouse<br /> queries, Access databases, etc.) used for compiling and analyzing non-sponsored<br /> receivables and payment card financial, operational, and compliance activities. <br />• Develop and recommend approaches to improve problem areas and work with<br /> appropriate personnel to implement solutions. <br />• Compile data on an ongoing or ad hoc basis used by Accounts Receivable Services<br /> supervisors/staff for various objectives.<br />• Run weekly/quarterly assigned oversight queries and take corrective action.<br /><br />30% - Projects, Support and Training<br />• Lead and participate in projects as assigned, including participation in cross functional<br /> teams. <br />• Provides subject matter expertise and serves as a resource to central staff and<br /> University departments on billing, accounts receivable, payment card and e-commerce<br /> matters. This includes writing procedures and providing training.<br />• Recommend and implement process changes and recommend enhancements that will<br /> streamline the customer maintenance, billing, accounts receivable, payment card and<br /> e-commerce processes. <br />• Evaluation and development of improved internal controls, as related to billing,<br /> accounts receivable, and payment card processing. Ensure compliance with the<br /> annual external audit; internal audit recommendations; and departmental accounting<br /> policies and procedures. Prepare supporting documentation for annual external audit. <br />Projects and business processes will vary and change depending on organizational and University needs. Examples include:<br />• Transition University departments to the central EFS billing platform. <br />• Evaluate sales tax changes imposed by State and Local governments, make necessary<br /> modifications to procedures.<br />• Analyze data and processes to increase the number of customers receiving e-mailed<br /> invoices.<br />• Analyze data and processes to improve handling of EFT payments.<br />• Analyze trends and implement changes to processes and procedures to decrease days<br /> outstanding.<br />• Participate in RFP processes for department.<br /><br />30% PeopleSoft Support & Table Maintenance<br />• Support Accounts Receivable Services staff by troubleshooting production and<br /> processing issues.<br />• Department point person for Enterprise Financial System (EFS) issues. Determine<br /> whether issue can be resolved internally or if additional assistance is needed.<br />• Work with EFS module support and UMN IT on system issues, table maintenance,<br /> troubleshooting integration failures, initiating new projects, etc.<br />• Gather and document business requirements.<br />• Review functional designs and attend BPO meetings as a subject matter expert. <br />• Participate in system upgrade and improvement projects.<br />• Review program fixes with EFS module support to assure the updated functionality<br /> meets Accounts Receivable Service’s expectations.<br />• Responsible for evaluating and maintaining the customer, billing, accounts receivable,<br /> collections, and payment card configuration in EFS.<br /><br />10% Account Reconciliation<br />• Performs complex reconciliations related to accounts receivable balance sheet<br /> accounts and payment card transactions. <br /><br />Accounts Receivable Services supports departments throughout the University in the areas of customer maintenance, non-sponsored billing, accounts receivable, payment processing, collections, and payment card processing and compliance. Accounts Receivable Services is part of the Controller’s Office.</p>
<p>REQUIRED QUALIFICATIONS:<br />• BA/BS degree with at least six years of experience in the areas of accounting, data or<br /> financial analysis.<br />• Demonstrated proficiency with spreadsheet, database, query and other PC-based<br /> analytical tools.<br />• Demonstrated aptitude for working with integrated enterprise system.<br />• Demonstrated experience managing projects through implementation.<br /><br />PREFERRED QUALIFICATIONS:<br />• Major in Business, Accounting, or Information Systems<br />• University of Minnesota or higher education experience<br />• PeopleSoft or other ERP Billing and Accounts Receivable system experience<br />• Proven leadership, collaboration, and team building skills.<br />• Experience with re-engineering or streamlining operations.<br />• Excellent written and oral communication skills.<br />• Strong organizational skills; ability to manage multiple responsibilities at one time.</p>
Internal Number: 322125
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.